Your computer will try to reinstall the software without erasing your data. When you see the option to Restore or Update, choose Update. Keep holding the button (or buttons) until you see the recovery mode screen: Press and hold the top button.įor an iPad with a Home button: Press and hold both the Home and the top (or side) buttons at the same time. Press and quickly release the volume button farthest from the top button. Keep your iPad connected and wait until the recovery mode screen appears:įor an iPad without a Home button: Press and quickly release the volume button closest to the top button. Find out which macOS your Mac is using.Ĭonnect your iPad to your computer using a USB cable. If iTunes is already open, close it, then open it again. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On a Mac with macOS Catalina, open the Finder. If you're using iTunes, make sure you have the latest version of iTunes. Put your iPad in recovery mode and set it up again Learn what to do if you see the progress bar on your screen for several minutes. If your screen is stuck on the Apple logo for several minutes with no progress bar. Your computer doesn't recognize your iPad or says it's in recovery mode. In these situations, you might need to use recovery mode to restore your iPad: You can put your iPad in recovery mode, then restore it using your computer.
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